OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a part-time, experienced Clinical Team Member to join our team!
Position Summary
As a part of the orthopedic team, the Clinical Team Member will interact with patients and perform clinical, maintenance and administrative assignments.
Primary Functions & Accountabilities
Prepare exam rooms prior to patient arrival.
Interview patients to obtain medical information and vital statistics.
Record patient's medical history, height and weight.
Patient education to include cast care, traction care and the use of orthopedic appliances.
Input orders directed by physician (x-ray, physical therapy).
Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.
).
Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
Assist with patient flow and give direct patient care as directed.
Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
Respond to phone calls and triages appropriately and resolve issues accordingly the same day.
Knowledge, Skills & Abilities
Excellent customer service skills and patient focus
Strong organizational and customer service skills
Ability to thrive in a fast-paced environment
Position Requirements
High school diploma or equivalent
2 years' experience in a medical facility working as a medical assistant or heavy administration role Preferred
CCMA, CMA, RMA or ROT Preferred
Physical health sufficient to meet the ergonomic standards and demands of the position.
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